We do not process orders and accept payments over the phone at the moment

We are sorry to hear this. Please contact our customer service team by using our contact us form and we will do our best to resolve this issue for you.

All orders are charged (Billed) in USD

We accept all major credit cards (Visa, MasterCard, Amex), PayPal and Apple Pay. All payments are processed through a secure check out process.

We ship worldwide

When you receive your dispatch confirmation email from us, it will contain your tracking number. This will let you know that the order has left our warehouse and is on its way. Please note it may take a few hours for any movement to show.

Orders can be changed when they are still being processed and not shipped out. Once your order have left our warehouse, you cannot change it.

Yes you can but orders can be delayed while we verify that the shipping address is legitimate. We recommend that you ship to the address the card is issued to avoid delays.

We do ship to USA/Canadian PO boxes.

United States/Canada (2-7 business days)

International Shipping (7-10 business days)

Shipping to the United States/Canada is free

International Shipping is also free when orders are $150 and over.

Yes, we offer expedited shipping at a cost

Product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrivalWe recommend you contact your local customs to calculate the import taxes and duties prior to placing your order.

We use FedEx & Canada Post
For FedEx shipments, you can check progress at www.Fedex.com
For Canada Post shipments, you can check progress at www.canadapost.ca

Please use the contact us form on our website or send us an email – contact@albrix.ca to let us know and our customer service team would promptly look into it.

We apologize for the inconvenience if this ever happens. Do contact us as we would promptly correct this.

Products can be returned to the address included in your receipt. Unused and never worn items will be accepted after 14 days of receipt

Please use the contact us form on our website or send us an email – contact@albrix.ca . You will receive correspondence from our team if your order is eligible for a refund.